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Buying
Trading Issues & Disputes
Seller Did Not Deliver Within the Promised Delivery Time. What Should I Do?
I Didn't Receive My Order, but the Seller Marked It as Delivered
How Do I Contact the Seller?
How Do I Open a Trade Dispute or Escalate an Issue?
Should I Click “Confirm Received” Before I Receive the Item?
What Should I Do If I Receive Something Other Than What I Paid For?
Does Clicking “Confirm Received” for a Partial Delivery Release the Entire Payment to the Seller?
Can I Make a Delivery Arrangement with the Seller That Is Not Provided on the Website?
Managing User Ratings
Why Do We Request Video Recordings Instead of Screenshots?
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